Every item you purchase from us includes a complimentary appraisal at no additional charge. Jewelry and gemstone values can shift substantially over time, and without documentation, you risk a significant financial loss if a piece is ever lost, stolen, or damaged. We recommend having your jewelry reappraised every two years to keep that protection current.
When you invest in one of our pieces, we want that investment protected from day one—which is why we include a signed, official appraisal document with every purchase, with no separate fee required.
Each appraisal includes:
- A complete breakdown of your item, including diamond specs and grading, other stone grading, metal type and weight, and the era of the piece
- A photograph of your piece
- A retail replacement value
- The signature of our GIA Certified Gemologist
This appraisal gives you peace of mind, knowing your investment is fully documented and protected from the moment you take it home. If you have any questions, or you're ready for an updated appraisal down the road, call us at 800-322-8700 or email us at diamondtenjewelers@gmail.com — updated appraisals are always provided at no cost.
Please note: the value listed on the appraisal reflects the retail replacement cost for a comparable item. Because we offer our customers wholesale pricing, the appraised value will typically be higher than what you paid. You can use this appraisal to insure your piece, but do not confuse it with a repair warranty.
**SIZING**
We're happy to offer complimentary sizing on most items. Depending on the metal and how many sizes an item needs to be adjusted, a fee may apply for gold or platinum pieces. Most rings can be sized before they ship; however, certain pieces — such as Tiffany or Antique items — are non-returnable once sized. For these pieces, we like to send them to you for visual approval before any sizing takes place. Please note that sizing is completed as part of your purchase, and we can't offer a return or refund on any item sized without prior visual approval.
Any item that has been sized, altered, or damaged by another jeweler in any way will not be returnable.
Most of our rings can be sized up or down by a good amount, but if you have any questions about whether a ring can be made as large or as small as you need, please don't hesitate to ask — we're here to help! Call us at 800-322-8700, and we'll be happy to discuss any sizing questions you may have.